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There is the spread feeling in the world of IT systems that some problems exist concerning response times, development costs, solutions quality, risks and unforseen events.
There are basically two paths to face these issues.

The first one leads to structure the development of IT systems according to a planning discipline built on three main phases, planning and design, development, monitoring and control, all indipendent in times and actors.

The second path leads to consider the concept of quality as the satisfaction of the addressee's requirements. That means both managing the project quality in each phase and building a solution definite, published, open to the active participation of the user and compliant to certain standards.


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